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Viewing Analysis Results

Once your Analysis Configurations are active and processing interactions, you can view the results in several places within the Fabius application.

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1. On Interaction Detail Pages

This is the most common place to see the analysis for a single specific interaction (Call, Document, or potentially Opportunity/Email).
  • Location: Navigate to the detail page for the interaction (e.g., a Call Transcript page /calls/transcripts/[id], a Document Detail page /documents/details/[id]).
  • Analysis Section: Look for a dedicated “Analysis” section or tab.
  • Display: Analysis results are often grouped by the Analysis Configuration that generated them. Each configuration’s output might be within an expandable card (ExpandableCard).
  • Field Breakdown: Within each configuration’s results, you’ll see individual entries for each Analysis Field that was run.
    • Field Name: Clearly identifies the score or value.
    • Score Display (for Score Fields): Shows the numeric score (e.g., “8.0 / 10”) often color-coded for quick assessment. Clicking into it reveals detailed Pros, Cons, and Suggestions.
    • Value Display (for Value Fields): Shows the extracted text or generated content, formatted according to the field’s instructions (e.g., a bulleted list of next steps, a paragraph summary, an email draft).

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2. Field-Specific Analysis Tables

If you want to see how a single Analysis Field performed across many interactions, you can view dedicated tables.
  • Location: Navigate to the detail page for the specific Analysis Field (Settings -> Analysis -> Fields -> [Field Name]).
  • Analysis Tab: Find the “Analysis” section, often with tabs for different interaction types.
  • Tables:
    • Calls Tab: Shows a table of calls where this field was analyzed, displaying the call details alongside the Score/Value generated by this specific field for that call.
    • Documents Tab: Shows a similar table for documents analyzed by this field.
  • Functionality: These tables allow sorting, filtering (implicitly by the field), and pagination. Clicking a row often opens a drawer showing the full details of the specific Call or Document.

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Understanding the Content

  • Scores:
    • Score: The 0-10 rating. N/A means the score was deemed not applicable.
    • Pros: Specific positive aspects observed, tied to the rubric.
    • Cons: Specific areas for improvement, tied to the rubric.
    • Suggestions: Actionable feedback based on the cons.
    • (Contextual) Rubric: You can often view the rubric used for scoring via a button/modal.
  • Values:
    • The content is displayed as formatted text (often Markdown).
    • Look for the structure requested in the field’s Instructions (lists, summaries, key-value pairs).
    • “None identified” or similar indicates the AI couldn’t find the requested information based on the prompts and interaction content.

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Providing Feedback

  • Overall Feedback: On interaction pages, look for a “Give Feedback” button (IconMessageCircle) associated with an entire configuration’s analysis block. This allows general comments on the analysis quality for that interaction.
  • Field-Specific Feedback: Sometimes available directly on individual field results, allowing targeted feedback on a specific score or value. (Note: Implementation might vary). Feedback helps Fabius improve future analyses.

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Sharing Analysis

  • Look for a “Share” button, often near the analysis results on an interaction page.
  • This allows you to send a specific analysis result (usually via email) to a colleague or stakeholder. You may be able to select an email template if configured.
By understanding where to find and how to interpret the analysis results, you can effectively leverage Fabius insights for coaching, process improvement, and automation. Next: Troubleshooting Analysis Issues