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Writing Effective Email Replies

This guide covers how to work with Fabius-generated email drafts and customize them for your needs.

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Understanding Draft Generation

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How Fabius Creates Drafts

Fabius uses several inputs when generating email drafts:
  1. Email Context
    • The incoming email content
    • Previous messages in the thread
    • Sender information from CRM
  2. Knowledge Documents
    • Relevant product information
    • Company documentation
    • Extracted quotes and data
  3. Style Rules
    • Configured email style rules
    • Formatting instructions

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Available Drafts

Fabius typically generates:
  • Main Draft: The primary response
  • Alternate Version: A different approach (when available)

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Working with Drafts

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Viewing Drafts in Gmail

  1. Open the email and click Reply to open Gmail compose
  2. Click the Fabius compose action to open the compose modal
  3. Review Alternate Versions and click “Update Current Draft” to insert
  4. Edit and personalize before sending
Before sending: When you insert a draft via the compose modal, it includes a helper line that says “DELETE EVERYTHING BELOW THIS LINE”. Remove that line and anything below it. (Server‑side drafts do not include this helper line.)

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Generating New Drafts

If you need a different approach:
  1. Enter specific context in the “Additional Context” field
  2. Click “Generate New Draft”
  3. The system will create a new version based on your input

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Context Examples

Effective Context:
  • “Focus on addressing their security concerns”
  • “Include our enterprise pricing information”
  • “Emphasize implementation timeline”
Avoid Vague Instructions:
  • “Make it better”
  • “Try again”
  • “Change it”
Additional ideas for great context:
  • Constraints: “Keep under 5 sentences” or “Use bullet points for next steps”
  • Audience: “Write for a CTO who prefers concise replies”
  • Tone: “Keep it confident but empathetic; no emojis”
  • Specifics: “Confirm we can meet Wed 2pm PT; propose Thu as backup”

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Editing and Personalizing

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Always Review Before Sending

  • Verify all facts and figures
  • Add personal touches specific to the relationship
  • Ensure tone matches the situation
  • Check for any generated content that needs adjustment

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Common Edits

  • Add specific meeting times or availability
  • Include personal references from past conversations
  • Adjust technical detail level for the audience
  • Remove or modify any irrelevant sections
Next, learn about Managing Email Tasks →